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11/25/10

How One Company is Moving Sales to iPad


In this post, PC world talks about a company moving entirely to iPads for their sales staff.

This reflects an trend we've been covering (see "6 Ways Salespeople Are Already Using iPads...")

In the next few months, Jeff Letasse, vice president of IT for Conceptus, will hand out more than 220 iPads to every salesperson in the company. He plans to wean them off of their trusty laptops and PDAs, with the hope of never having to buy another laptop for a salesperson again.

The dam holding back consumer devices in the enterprise "has broken wide open," Letasse says.

Read the article, then remember that the concern over "the app conundrum" is largely solved. For example they discuss the "Apple License" issue, but the fact is, the best development tools for the iPad (for ERP, CRM, and B2B uses) don't even require an Apple license.

Everybody keeps fussing over the Apple License and App Store issues. But these non-issues -- we already have development tools that bypass these limitations quite easily. Spread the word!

Meanwhile iPads in the sales world are a spectacular productivity enhancer and a more powerful way of closing sales. The firms that grab this opportunity early, like Conceptus, are going to grow more rapidly and outrun their slower competitors.

Want to know more about this? Attend the iPad Fast Track Webinar coming Dec 8th!

11/23/10

6 Ways Salespeople Already Using iPad to Boost Sales


1 Walk around at trade show inviting people to work on iPad. Combine with press release and t-shirts.
“We walk around the show wearing t-shirts that invite people to use the iPad on the spot. People would see our shirts and ask us what we are doing. We just hand them the iPad and invite them to set themselves up a server on the spot. They are hooked immediately. We could get a smaller trade show booth next ti
me, because it’s out in the corridors that the action happens."

Navisite Inc. Irina Jacovleva, Marketing Manager.


2 During product demo, use iPad to manipulate 3-d virtual model of product for demo.
“We have built a 3-d model of our product (a server). With the iPad I can walk around, talk, and make the 3-d model move, open, and display parts. Previously with a laptop it’s impossible to do this. We needed one salesperson to run the demo, and one to walk around and chat with the crowd. Now I can do both, because the iPad is so unobtrusive and easy to use. So, I suppose you could say we just got a 50% productivity boost on our sales process, in terma of our own time, plus the fact that we make a better impression on our clients.”

Torben Kling-Petersen Phd, Technical Director, Oracle Corporation. 3-D tool and iPad controller supplied by: Kaon Inc.


3 Use iPad to pitch investors.
“This makes me look more “on top of it” and prepared in front of investors. I can walk around, talk, in a very relaxed way. That means I’m more in control of the meeting, which means I look better.”

Kevin Dykes CEO, Scaleup Technologies, Inc.


4 Junior salesperson just deliver the iPad to the client, sales manager does every demo via WebEx.
“I used to fly out with every one of my sales reps to deliver the key presentation… I can close twice as many, and that is how we make our numbers. But I was limited by time and health, couldn’t hit all the clients that were coming in the door. Now with the iPad I can handle a huge load because I never leave the office, don’t have to fly. My time commitment is 3 hours instead of 2 days per client."

"In theory we could do this with the laptop but it never quite worked… the customer wasn’t willing to hold the laptop, it didn’t have the same emotional strength. The iPad somehow crosses the threshold, it serves as a viable replacement for a person. This will be the centerpiece of our sales strategy going forward."

James G., VP of Sales and Marketing, Fortune 100 technology firm (name of firm withheld).


5 Use iPad-based sales documentation to allow prospects to instantly email documentation materials to colleagues.
“In pharma and biotech, there are fat stacks of product documentation and technical information. With the iPad instead we just hand the iPad to a user, they read what they are interested in, and then immediately email what they think is most important to their colleagues in a very digestible form. So they almost immediately start making the sale for us.

Red Funnel Consulting -- FatStax Inc website.


6 Use “optimized” presentation on iPad to differentiate from low cost competitors and close large deals.
“We are getting a significantly better close rate since we started using iPad. Don’t know how long it’s going to last, but we’re going to push it all we can. Deals are usually over 5 million dollars and we’re seeing a lot of lowballing competitors. The customers know that the lowballers are not to be trusted, but they have a hard time convincing their peers. Very hard sometimes for them to fight the urge to jump for the lowball price, even when you know you could get burned. The iPad helps them make their case to their colleagues, that quality is the crucial issue. Our iPad presentation gives a higher perception of quality."

Paul S., VP of Sales, Mid-sized technology company (name of firm withheld),

11/22/10

More On iPad CRM


In a prior post we talked about the "Magic Triangle" of iPad, CRM, and Enterprise 2.0 (enterprise social networking).


Why do we care so much about iPad-based marketing? Because all signs point to major productivity gains, and most sales, especially corporate or B2B sales, have stubbornly remained very expensive over the years. If the iPad changes the sales equation, that is huge.


11/14/10

2 Good Posts From B2B iPad Developer

Here is Fatstax -- a developer of some very cool and practical iPad sales tools.

Highly recommended blog posts:


11/7/10

Gartner to CEOs: Seize the iPad Opportunity Now


From Gartner Group:

The Apple iPad and its ecosystem are likely to disrupt existing technology use profiles and business models, and CEOs should ensure that its potential is being seriously evaluated inside their organizations, according to a new report from Gartner Inc.

Note also another issues. CIOs and IT managers who hesitate, hoping for the Android platform to "catch up," are being shortsighted. Any costs invested in the iPad are going to be limited compared to the overall size of the mobile business.

I hear many IT people say "we don't want to choose the wrong platform." But they are missing the point. It's quite inexpensive to get into the iPad and most of those costs will be for "non-platform specific" issues.

The biggest danger to enterprises is failing to move quickly enough.

Purchase the full report here.