From a CIO interview, coverage of Wrench in the System, a book that discusses the long-term problems with ERP software:
"Wondering why your company's staffers are using only a fraction of the software features and functionality that your bounteous enterprise software offers?It's easy to point out these problems, but as any IT manager can attest, it's very difficult to get agreement between groups of people as to how to "fix" the problem.
Harold Hambrose can give you an answer. In fact, Hambrose, founder of Electronic Ink, a consultancy specializing in designing and developing business systems, wrote a book about what he claims is the $60 billion that U.S. businesses will waste this fiscal year on poorly designed software."
In many organizations, the problems are deep, and political.
That's where the iPad is a fantastic opportunity...a good rallying point, that could help your organization get past the problem of poorly designed software. It's new, it's technologically stunning, and it's popular.
Harness that popularity and "love affair with the new" to drive your projects forward.
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